Liverpool Brides Tell of Wedding Dress Nightmare

by Administrator

But when the brides went for their final fittings, both discovered their dresses were much too big and had been altered so much they became ill-fitting and unwearable.

Vicky, of Aintree, ordered her outfit after trying on a size 10 sample.

Bride-to-be Vickie Kneale, whose dream wedding was nearly been ruined following a disaster with her dress by Liverpool Bridal Gallery in Woolton Village

She said: "The size 10 that I tried on first fitted almost perfectly, but the shop had ordered a size 14 and said it would be altered to fit me.

"But it was still too big around the bust and the manager kept telling me that I'd lost weight.

"She said I'd lost five inches off my bust, which just isn't right. I have lost about seven pounds, but I'm still the same bra size."

Vicky said she was left in tears and the managers of the shop were unsympathetic and unhelpful.

She said: "I felt we were treated disgracefully. It's meant to be the most special time of your life and I was made to feel awful."

Alison, of Prescot, ordered her dress in January.

She said: "I was not consulted over the measurements and when the dress came into the shop, I was made to pay the balance before I had seen it.

"When I tried it, it was enormous on me.

"Four fittings later, the dress was shorter on one side, the bust had no support and the boning was sticking out.

"I was left with a dress that was unwearable and I had to leave it in the shop."

Both brides sought advice from Liverpool Trading Standards and are considering legal action.

But directors at Liverpool Bridal Gallery, which had several shops across the north west and was plunged into liquidation on Friday, said both dresses were ordered in the correct sizes, according to designers' measuring charts and staff had done their best to make the brides happy, offering Vicky an alternative dress free of charge.

Chairman Eric Stables claimed the problems with her dress were entirely down to the fact she had "continued losing weight" during the time between her four dress fittings.

He added: "Alison's proportions are not as standard, and the only way she would have been able to purchase a gown to come in her measurements would have been to have one made to measure direct from the designer. However she did not go for this option and for this reason the only option we have is to go for the size to match the largest body measurement."

Mr Stables said staff were working hard to meet orders already placed by brides after the company, with stores in Chester, Southport, Tarleton and Preston, was forced to close.

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